Question 1

What services does Zendeeps offer?

Accepted Answer

Zendeeps specializes in UX/UI design, web design, Webflow development, SaaS product design, design systems, and brand identity. We help startups and established companies create user-centered digital products that drive results.

Question 2

Where is Zendeeps located?

Accepted Answer

We're based in Dhaka, Bangladesh, but we work with clients globally. Our team is experienced in remote collaboration and can adapt to any timezone for meetings and communication.

Question 3

What industries do you work with?

Accepted Answer

We primarily work with SaaS companies, B2B enterprises, AI startups, fintech, healthtech, and edtech. However, we're open to projects across various industries where great design can make an impact.

Question 4

How does your design process work?

Accepted Answer

Our process typically includes: Discovery & Research, Strategy & Planning, Wireframing & Prototyping, Visual Design, Development, and Launch & Support. Each phase involves close collaboration with your team to ensure the final product meets your goals.

Question 5

How long does a typical project take?

Accepted Answer

Project timelines vary based on scope and complexity. A landing page might take 2-3 weeks, while a full SaaS product design could take 2-4 months. We'll provide a detailed timeline during our initial consultation.

Question 6

Do you work on fixed-price or hourly projects?

Accepted Answer

We offer both fixed-price projects and retainer arrangements. Fixed-price works best for well-defined projects, while retainers are ideal for ongoing design support and iterative work.

Question 7

What tools do you use?

Accepted Answer

Our primary design tool is Figma for UI/UX design and prototyping. For development, we use Webflow, and we're proficient in HTML, CSS, and JavaScript. For project management, we use tools like Notion, Slack, and Loom.

Question 8

How much do your services cost?

Accepted Answer

Our pricing depends on the project scope, complexity, and timeline. We offer competitive rates and provide detailed quotes after understanding your requirements. Contact us for a custom quote.

Question 9

What are your payment terms?

Accepted Answer

For most projects, we require a 50% deposit to begin work, with the remaining 50% due upon completion. For larger projects, we can arrange milestone-based payments.

Question 10

What payment methods do you accept?

Accepted Answer

We accept bank transfers, PayPal, Wise, and major credit cards. We'll work with you to find the most convenient payment method.

Question 11

What do I receive at the end of a project?

Accepted Answer

Depending on the project, you'll receive: Figma design files with organized layers and components, a style guide or design system documentation, Webflow site (if applicable), all source files and assets, and a handoff document for developers.

Question 12

Do you provide ongoing support after launch?

Accepted Answer

Yes! We offer maintenance and support packages to help you keep your product updated and running smoothly. We also provide training sessions if your team needs to manage the site independently.

Question 13

Can you help with existing projects or redesigns?

Accepted Answer

Absolutely. We frequently work on product audits, redesigns, and improvements to existing products. We can assess your current product and recommend improvements based on UX best practices.